Return and exchange

At Beauty Makers..your satisfaction is our goal

 

For the sake of your safety, Beauty Makers does not allow the return or exchange of beauty and care products even if they are in their original condition,

Except for the products that arrive to you only damaged.

 

Q: Is there a fee for return?

 

When returning a healthy, undamaged product in its original condition, the customer will bear the fees and the value of 30 Saudi riyals will be deducted from the value of the returned product.

When returning the damaged product, Beauty Makers bears the full fees.

 

Q: How can I exchange/return a damaged product?

 

A: Our comrades in customer service will be happy to serve you in this regard by sending you a ticket on demand or through the available customer service by communicating via WhatsApp through the number 9660536771300

, provided that the replaced/returned product is in its original condition and in its original packaging and has not been used, opened or changed the packaging features of the product.

 

Q: How long is the period allowed to replace / return the damaged product?

 

A: You can exchange / return the damaged product within 3 days of the purchase.

 

Q: How long does the replacement / return process take for a damaged product?

 

A: At Beauty Makers, we work hard to make you satisfied, the exchange/return process may take up to 14 working days.

 

Q: In the return process, how can I get the amount I paid back?

 

A: The amount will be refunded after the damaged product reaches us and its condition is confirmed, and then the amount is transferred to your account immediately, and the process may take up to 14 working days..

 

Q: In the replacement process, what are the steps taken about it?

 

A: When you want to replace the damaged product, and choose the replacement product, we ask you to transfer the amount of the difference between the damaged product and the replacement product.

 

At Beauty Makers.. your satisfaction is our goal